Job Details

Job Description

Are you a travel industry pro with a flair for problem-solving and a passion for delivering top-notch client service? We’re looking for a Senior Key Account Manager and Travel Consultant to join our innovative and fast-paced Corporate Travel Management Company, a leader at the forefront of travel technology in Zambia. With cutting-edge Online Booking Tool (OBT) offerings and expert consulting services, we’re revolutionizing corporate travel experiences!

What You’ll Bring to the Table:

• IT Savvy: A strong aptitude for technology, making you a whiz with travel systems and tools.
• Client Confidence: Stellar communication skills that build trust and foster long-term client relationships.
• GDS Mastery: At least 5 years of experience working with Amadeus or Travelport GDS—you’re a ticketing guru!
• Ticketing Excellence: Expert in managing complex ticketing scenarios with precision.
• VIP Experience: Proven experience in managing high-profile VIP clients with the utmost professionalism and discretion.
• Team Leadership: Strong team management skills, capable of guiding and inspiring a team to achieve outstanding results.
• Pressure Player: Thrive in high-stakes environments, whether flying solo or collaborating with a team.
• Time & Organization Wizard: Unmatched ability to juggle multiple tasks while keeping everything on track.
• Problem-Solver: Quick thinker who can navigate challenges and find solutions on the fly.
• OBT Management: A strong aptitude to learn and manage Online Booking Tools (OBT) for both clients and in-house systems.

Key Requirements:

• Experience: Minimum 5 years working on Amadeus or Travelport GDS with certification
• Ticketing Skills: Strong background in ticketing and fare management.
• VIP Client Management: Experience working with VIP clients, delivering personalized and high-quality service.
• Client Management: Proven ability to handle client interactions with professionalism and ease.
• IT Proficiency: Strong IT skills, including familiarity with travel management software.
• OBT Systems: Willingness and ability to learn and manage Online Booking Tools (OBT) for seamless client and in-house operations.
• Team Leadership: Experience in team management, ensuring your team works cohesively and efficiently.
• Time Management: Exceptional organizational and time management skills.
• Problem Resolution: Adept at resolving issues and ensuring smooth operations.
• Min 2 latest references

If you’re ready to elevate your career and make a real impact in corporate travel, we want to hear from you! Apply now and join a company where your skills and passion can truly shine.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.