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Are you a travel industry pro with a flair for problem-solving and a passion for delivering top-notch client service? We’re looking for a
Senior Key Account Manager and Travel Consultant
to join our innovative and fast-paced Corporate Travel Management Company, a leader at the forefront of travel technology in Zambia. With cutting-edge Online Booking Tool (OBT) offerings and expert consulting services, we’re revolutionizing corporate travel experiences!
What You’ll Bring to the Table:
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IT Savvy:
A strong aptitude for technology, making you a whiz with travel systems and tools.
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Client Confidence:
Stellar communication skills that build trust and foster long-term client relationships.
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GDS Mastery:
At least 5 years of experience working with Amadeus or Travelport GDS—you’re a ticketing guru!
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Ticketing Excellence:
Expert in managing complex ticketing scenarios with precision.
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VIP Experience:
Proven experience in managing high-profile VIP clients with the utmost professionalism and discretion.
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Team Leadership:
Strong team management skills, capable of guiding and inspiring a team to achieve outstanding results.
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Pressure Player:
Thrive in high-stakes environments, whether flying solo or collaborating with a team.
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Time & Organization Wizard:
Unmatched ability to juggle multiple tasks while keeping everything on track.
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Problem-Solver:
Quick thinker who can navigate challenges and find solutions on the fly.
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OBT Management:
A strong aptitude to learn and manage Online Booking Tools (OBT) for both clients and in-house systems.
Key Requirements:
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Experience:
Minimum 5 years working on Amadeus or Travelport GDS with certification
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Ticketing Skills:
Strong background in ticketing and fare management.
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VIP Client Management:
Experience working with VIP clients, delivering personalized and high-quality service.
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Client Management:
Proven ability to handle client interactions with professionalism and ease.
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IT Proficiency:
Strong IT skills, including familiarity with travel management software.
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OBT Systems:
Willingness and ability to learn and manage Online Booking Tools (OBT) for seamless client and in-house operations.
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Team Leadership:
Experience in team management, ensuring your team works cohesively and efficiently.
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Time Management:
Exceptional organizational and time management skills.
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Problem Resolution:
Adept at resolving issues and ensuring smooth operations.
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Min 2 latest references
If you’re ready to elevate your career and make a real impact in corporate travel, we want to hear from you! Apply now and join a company where your skills and passion can truly shine.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.