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Functions / Responsibilities:
Adhere to Company Policy and procedures
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Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.
Pick stock
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Always wear BIBs to identify yourself with customers.
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Always pay a lot of attention for both quality and quantity of picked stock.
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stock must be drawn correctly.
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Carry out verbal orders/instructions from your superiors at all times.
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If you are not sure please ask your superiors for assistance.
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Pick the correct stock according to the invoice/ picking slip/ cash sale.
Load items – on/off delivery trucks/ customers vehicle
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Load stock into customer vehicles or offload stock from customer vehicles for refund.
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Accompany delivery drive to deliver or collect or exchange customer stock.
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Merchandise incoming stock from customers in the right shelves in the store.
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Feedback customers regarding stock picked.
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Approach customer and assist customers Speedily, efficiently.
Satisfy internal & external customers
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Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers.
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Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required.
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Meet housekeeping requirements.
Housekeeping
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Maintain internal and external yard is neat and tidy.
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Stock to be packed in allocated areas.
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Perform general cleaning duties.
Safety Awareness
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Always wear correct PPE when picking high-rise stock.
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Always follow correct safety procedures.
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Always adhere to safety regulations when working with gas.
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Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles.
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Always be mindful with ladders and whenever you pick stock from high-rise.
Requirements:
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Grade 12 or its equivalent.
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Excellent customer service orientation and high integrity.
Competencies:
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Ensure customer / Member Centered Performance.
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Physically able to perform lift bulk stock.
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Ensure Execution & Achieve Results.
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Adapt & Learn
“Employment Equity Policy Requirements may be applicable”
