Job Details

Job Description

Our solutions are a key part of most industries – electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

We are looking for a skilled, energetic, and motivated Service Planner to join our  Solwezi team. The ideal candidate will be able to perform the following tasks effectively and efficiently:

Your Role

• Comunicating clearly and correctly with our customers exceeding expectations.
• Planning and scheduling jobs  for Field Service Engineers and ensure target is achieved.
• Order follow up and invoicing
• Ability to complete all procedures and tasks contributing to data quality,KPI’s and Customer satisfaction.
• Correctly prioritizing the different stakeholder’s requests,both internally and externally.
• Maintain scheduled service contract orders timelines are met.

To succeed, you will need

Education and Experience

• Technical/Business Qualification in relevant field
• Planning and coordinating experience in a Service Industry prefered
• With atleast 2 years experience in the same or similar role

Job Knowledge,Skills,and Abilities

• An interest in the technical aspect of our equipment
• Must be able to collaborate with the Team
• Must have excellent organizational,interpersonal and problem solving skills
• Must be able to manage multiple priorities with flexibility and with a positve attitude.
• Prioritize trainings and ensure monthly Training hours target is met.
• Knowlege of ERP such as SAP an added advantage.

In return, we offer you

• International Company with great Culture
• Unlimited Trainings and further development opportunities in an international environment
• Relevant digital tools to effectively carry out Duties.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.