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Shop Assistants

Umoyo Natural Health | Kitwe

Umoyo Natural Health

Innovating the future of tech solutions in Zambia.

Job Description

Umoyo is looking for a Kitwe based proactive and charismatic Retail Shop Assistants to join the team.

The individuals should be honest, a team player, friendly, has the ability to build relationships and deliver a true retail customer experience because these qualities are key to this role.

Key duties will include:
– To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process.
– Drive and deliver sales targets by cultivating customer relationships
– Take responsibility for visual presentation and cleanliness of the store
– Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs.
– Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
– Maintaining up to date records in the shop
– Carry out stocktake

Qualifications

Minimum Diploma in any field of study.

Good written and verbal communication skills.

Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales.

Self-motivated, shows initiative, confident, of high integrity and a strong team-player

Excellent PC skills, including MS office and Excel

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