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Software Development 038 Support Officer

SAEA | Lusaka

SAEA

Innovating the future of tech solutions in Zambia.

Job Description

(SAEA) is looking for a skilled and innovative Software Development & Support Officer to join our growing ICT team. The successful candidate will contribute to the design, development, testing, deployment, and support of software solutions tailored to client needs.

Key Responsibilities

Develop custom software solutions aligned with client requirements.
Collaborate with a team of developers to ensure high-quality and user-centered solutions.
Conduct thorough testing of software products to ensure reliability and functionality.
Engage with users for comprehensive requirements gathering and analysis.
Train users on software solutions developed.
Provide technical support to existing customers.
Participate in pitch sessions and presentations to potential clients.
Document all engagements with users from requirements collection through to deployment.

Minimum Qualifications

Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or a related field.
Candidates with a Diploma in the above fields and proven experience in Software Development & Support are encouraged to apply.

Experience

Minimum of 2 years’ hands-on experience in software development.
Competencies & Skills
Proficiency in Web and Mobile Application Development.
Familiarity with Agile Software Development methodologies.
Strong knowledge of programming languages such as ASP.NET, C#, Java, Python, or PHP.
Ability to work independently with minimal supervision in a hybrid office environment.
Strong problem-solving, analytical, and debugging skills.
Evidence of previously developed and deployed software solutions will be an added advantage.

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