Job Details

Job Description

Zimbabwe, Lusaka, Copperbelt (Kitwe/Ndola), Zambia

Open Window University is a newly formed specialist university, with a focus on the Creative Arts including the moving image, photography, game and digital design. Fully accredited with the Higher Education Authority, we are striving to be a forward-thinking voice for creativity within Zambia and across the continent, with a strong emphasis on relevant Afrocentric practise. We value passionate people that are willing to grow with us and are ready to invest in the dynamic future of our institution.

Job Summary:
We are looking for a dynamic and results-driven Student Advisor to join our Sales Department. The successful candidate will be responsible for promoting and selling courses across our School of Creative Arts (including Moving Image, Photography, Game Design, and Digital Design), School of Marketing, and School of Information Technology. This role requires a proactive individual with strong sales and communication skills, the ability to build relationships with students and their families, and a passion for education. The ideal candidate will effectively advise students on course selection, career opportunities, and the value of studying at our institution, while meeting recruitment targets and contributing to the university’s growth.

1. Duties and Responsibilities

• Career Guidance
• Responding to Web Inquiries
• Responding to mail inquiries
• Assisting with telephonic inquiries
• Assisting prospects with registrations and following-up of outstanding
  documents to complete registrations
• Liaising with the finance department
• Tracking and reporting on target status
• Maintenance and updating of CRM System
• Lead nurturing and conversion
• Building and solidifying relationships with key stakeholders
• Work against strict activity and financial targets
• Working on the Open Window University’s internal CRM System
• Planning and analysis of presentations and prospective clients’ presentations.
• Recruitment of new business and maintaining existing clients

Creating Brand Awarenes

• Distribute marketing material
• Market the brand in targeted areas and educates opinion leaders
• Facilitate presentations at schools and hands out interest cards
• Phone calls to parents and students to market the brand
• Represent the brand at career and other relevant expos
• Conduct follow up calls to prospective students and schedule appointments
• Schedule appointments by ensuring enough calls are made to database daily and weekly to deliver sufficient arrival of appointments to meet targets
• Respond to on-line and telephonic enquiries
• Presents the Open Window University’s philosophy
• Advise students on the course of interest and explain the Open Window
  University’s entrance criteria
• Stakeholder (Schools) Relationship Management
• If and when required: Manage relations with all stakeholders to generate
  school presentation time slots

2.Qualifications and Skills

• A Bachelor’s Degree in Business Administration, Sales and Marketing, or a
  related field. A degree with Sales and Marketing Components is an added
  advantage
• Five credits at ‘O’ Level including English and Mathematics.
• At least 2+ years of experience in a role within sales and marketing or
  similar environment.
• Proficiency in Microsoft Office Suite and familiarity with CRM platforms.
• Strong interpersonal and communication skills to interact effectively with
  diverse stakeholders
• Drivers license
• Own car is an added advantage

3.Key Skills/Attributes: The successful candidate will possess the following key skills:

• Proficiency in Microsoft Office and CRM Systems.
• Very good email etiquette
• Excellent communication and interpersonal skills.
• Teamworking and management skills
• Strong organizational skills and attention to detail.
• Ability to work under pressure with minimal supervision.
• A reliable, positive, and professional attitude with the ability to promote
  the school in all interactions.

Note: The two Zimbabwe based Student advisors will we selling specifically for the School of Marketing and School of Information Technology

Application
To apply please send your CV with a motivational cover letter to the address below.
Short-listed applicants will be notified by e-mail.
[email protected] / Attention: Open Window University Human Resource Manager/ Application Deadline: 10 April 2025