Job Details

Job Description

Responsibilities and Accountabilities:

Manage and maintain the company’s internal servers, networks and computer systems to ensure their stability and security.

Implement monitoring tools to track system performance and availability, and promptly identify and resolve problems.

Provide technical support to answer questions employees encounter when using computers and networks.

Handle user service requests, such as account settings, access rights, and software installation.

Install, configure, and upgrade server operating systems and applications.

Perform regular data backups to ensure data integrity and security.

Develop and implement effective data recovery plans to deal with data loss or hardware failures.

Implement and maintain network security measures to protect company data and systems from attacks and data leaks.

Monitor security logs to promptly identify and respond to potential security threats.

Maintain documentation of systems and networks, including configuration documents, user manuals, and troubleshooting guides.

Update asset inventories and maintenance reports regularly.

Track and evaluate new technologies and tools, and recommend system upgrades and optimizations.

Provide necessary technical training to employees to improve overall skill levels.

Job Requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience as a system administrator, network administrator or related IT support position

Good communication skills, able to collaborate effectively with teams and users.

Good problem solver, strong analytical and logical thinking skills.

Self-driven and time management skills, able to work under pressure.