Systems Engineer IT Infrastructure Intern at Sparc Systems Limited

Job Description

Location: Lusaka

The IT infrastructure intern provides support in various tasks and projects, gaining practical experience in the field of enterprise IT. They assist in troubleshooting technical issues, maintaining IT infrastructure, and contributing to the overall efficiency of the organization’s technology resources.

Duties and Responsibilities

Assist end-users with technical issues, including hardware and software problems.
Troubleshoot and resolve enterprise IT related problems.
Provide basic technical assistance via phone, email, or in person.
Help with routine maintenance and updates of computing systems and software
Perform system backups and data recovery procedures
Install, configure, and update software and operating systems.
Maintain documentation of hardware and software inventory.
Create and update IT procedures, manuals, and knowledge base articles
Support IT projects, including upgrades, migrations, and new technology implementations.
Research and evaluate emerging technologies and make recommendations.

Requirements and qualifications

Hardware administration certifications in any of the hardware vendors like Oracle, IBM, HP, NetApp or Dell/EMC preferred.
Hardware knowledge of servers and enterprise storage systems
Must have System Administration knowledge of either Red Hat Linux or at least one of the Unix Operating Systems e.g. Oracle Solaris or IBM AIX. Those with extensive Linux experience will be considered
Knowledge of database systems is an added advantage.
Must be willing to work at odd hours as work demand
Ability to write reports such as Root Cause Analysis
Must have good customer relations
A Bachelor’s Degree in Computer Science, Information Systems or any relevant field
Graduated within the past 4 years

Remuneration

An attractive package will be offered to successful candidates, commensurate with skills and experience. Interested candidates should submit their applications with detailed CV with names and addresses of at least 3 traceable referees by email only to [email protected] not later than 05 ^th July 2024.