Join our client’s prestigious land-based casino located in the vibrant city of
Lusaka, Zambia
. Our client is committed to delivering an unparalleled gaming experience to their guests and are seeking a talented and experienced
Table Manager
to join their team.
They are seeking a dynamic and experienced
Table Manager
to oversee their table games operations. The ideal candidate will have extensive knowledge of various table games, excellent leadership skills, and a strong customer service orientation.
Your key
job
responsibilities as the
Table Manager
in
Lusaka, Zambia
will include:
-
Table Games Management: Oversee the operation of table games including poker, baccarat, roulette, nui nui, blackjack, and more. Ensure all games are conducted according to company standards and regulatory requirements.
-
Training & Development: Identify training needs and provide comprehensive training to dealers on game rules, dealing techniques, and customer service standards.
-
Standard Operating Procedures (SOPs): Maintain a high level of understanding and adherence to SOPs and standards. Ensure all staff are trained and compliant with these procedures.
-
Financial Management: Understand and manage the financial aspects of the table games. Monitor game performance, analyze revenue, and implement strategies to maximize profitability.
-
Staff Management: Manage and mentor table game staff. Conduct performance appraisals, manage staff schedules and rostering, and ensure high levels of staff motivation and engagement.
-
Customer Service: Deliver a high level of customer service. Implement customer rewards and bonuses programs to enhance guest satisfaction and loyalty.
Requirements
Requirements for this
Table Manager
job
in
Lusaka, Zambia
:
-
Extensive knowledge of table games (poker, baccarat, roulette, niu niu, blackjack, etc.)
-
Proven experience in training and developing casino staff.
-
Strong understanding of SOPs and regulatory standards in the gaming industry.
-
Excellent financial acumen and experience managing the financial aspects of table games.
-
Exceptional leadership and staff management skills.
-
High level of customer service orientation.
-
Ability to work in a diverse and dynamic environment.
Benefits
Benefits:
-
Expat package & visa assistance provided
If you are a passionate and experienced
Table Manager
looking to join a prestigious casino in
Lusaka, Zambia
, we would love to hear from you. Please submit your resume for the role.