Job Details

Job Description

Job Description

Ensure a profitable card business through timely reconciliation of cards payments accounts and resolution of open items involving cards transactions

Reporting Relationships:

Functionally reports to Team Lead, Card Operations

Role and Responsibilities

• Perform daily/monthly reconciliation and settlements for Visa/MasterCard credit cards transactions.
• Ensure that Cards Transactions are settled within 24 hours in line with SLA with the business units
• Ensure the integrity of settlement billings
• Investigate and process credit cards chargebacks
• Ensure daily call over of uploads into cards payment accounts for completeness and accuracy
• Ensure daily reconciliation of cards payment accounts for risk assessment
• Ensure daily proof of cards payments GL accounts
• Drive resolution of open items in cards settlement accounts in accordance with the bank’s zero tolerance policy
• Liaison with other units and transaction owners with a view to clearing open items
• Any other function that may be assigned to you from time to time.

Key Performance Indicators (KPIs)

• Timeliness of E Banking transactions settlement in line with SLA
• Compliance with bank’s approved operational risk policies and procedures evidenced by audit rating
• Effectiveness in handling open items in cards payment accounts as measured by no. of items in excess of agreed lifespan.
• Timeliness and quality of reconciliation and proof of accounts reports

Key Competency Requirements

Knowledge:

• Good knowledge and understanding of banking operations
• Knowledge of Card Relevant accounting activities related to Cards Accounting entries on Visa/ MasterCard, Other banks, Head Office etc. related transaction
• Knowledge in Chargeback activities

Key Skills:

• Communication skills: Excellent written and oral communication skills
• Reasoning Skills: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
• Computer Skills
• Problem solving skills.

Job Requirements
Education Requirements

• A minimum of a credit in first degree: Business, Finance & Banking or Accounting or any other related field
• Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics
• ZAQA verified certificates

Experience

Minimum requisite experience – 2 years’ relevant experience in relevant areas

• Banking Operations
• Card Settlement & Reconciliation
• Accounting reconciliation activities

To Apply:

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12, Degree and other copies of professional qualifications to [email protected] by 29th May,2025.