Job Details

Job Description

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Overall Job Purpose:

The Instrumentation Technical Coach, Fixed Plant will coach and develop FQM Trident Process Plant Artisans; enhancing their technical skills and on the job behaviors to achieve a culture of high quality work and efficiency in the department. The coach will provide a mix of ‘on the job’ coaching and support to Artisans, and design and delivery of more formal coaching modules as required. This role requires the delivery of a continuous assessment processes to enable Artisans to understand their progress. The coach will lead with a People First mindset and raise learner’s aspirations through their passion for the subject and method of interaction.

Key Responsibilities:

• The incumbent will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.
• Deliver coaching and identify training according to the needs in the Instrumentation and Software sections of the engineering department. ‘On the job’ coaching will be a primary method used in the department along with more formal coaching modules supported in collaboration with Trident Training department.
• Ability to role model good practice and create a continuous learning environment; through the use of coaching methodologies and various instructional techniques identified via training needs assessments or observations.
• Use effective listening, assertiveness and questioning to support learners to engage with their learning plans and with assessment criteria and processes
• Champion quality and provide visible leadership ‘on-the-floor’ in FQM operations.
• Use assessments and observations to identify skill gaps; create and deliver suitable interventions to address these gaps and then follow up to assess impact.
• Identify potential Artisans with the ability and aspiration to progress to more senior roles and support their development.
• Design and complete assessments against the FQM Proficiency Framework. Occasionally act as an independent assessor for other FQM operations within Zambia.
• Adhere to and champion safe working procedures and practices for all work areas.
• Record interventions, actions assigned and progress using the learning management tools provided by the company.
• Frequently evaluate and report on the impact and effectiveness of the ongoing initiatives; make improvements as needed.
• Prepare supporting material for the delivery of coaching and training.
• Recognize and celebrate achievements and success in the team; provide candid feedback, engage at all levels and lead with a People First mindset.
• Observe and provide coaching and feedback to Senior Supervisors/Coordinators and Supervisors on opportunities to improve their supervisory skills. Create a coaching culture across the organization and upskill others in coaching methodologies.
• Collaborate with the training department to define training needs based on assessments completed.

Key Job Attributes:

• A passion for coaching and development – this role requires individuals with deep technical knowledge of instrumentation and control in the process plant equipment with the ability to transfer that knowledge through on the job coaching and mentoring.
• Able to deliver with professionalism, honesty and integrity; and be seen as fair at all times.
• Well-developed interpersonal, written and oral communication skills – great listening and questioning skills and able to engage and inspire people on a topic.
• Strong organizational and time management skills.
• Ability to explain technical concepts in a non-complicated way.
• Maintain a professional approach to duties and responsibilities with the capability of making timely, rational decisions and an ability to meet deadlines.
• Commitment to reach or exceed assigned goals – strong desire to make a difference.
• Ability to work under minimum supervision; and drive to deliver in a technically challenging and geographically remote maintenance environment.
• Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control.

Experience required to perform in this job:

• Desirable coaching experience (or coaching certification) in upskilling a workforce and/or deployment and execution of a coaching program within an organization.
• A minimum of 8-10 years’ maintenance experience in instrumentation and control in the fixed plant maintenance within process plant operations.
• Proven knowledge and experience on process plant field Instrumentation, Primary and Secondary Crushers, Gearless Mills, Floatation, Thickening and Plant Services.
• Construction and maintenance supervision background, with preference given to direct mining process Plant experience.
• Good knowledge on the use of Measuring and Calibration Equipment for Field Instrumentation is essential.
• Ability to reading and understand PI & D, loop and Electrical drawings.
• Excellent Computer Skills.
• Must be able to groom up Instrumentation personnel to a high standard.
• Experience with standard maintenance reliability processes – five whys, FMECA etc.
• Experience with the use of computerized maintenance management systems – Pronto preferred.
• A minimum of 3-5 years at supervisory level will be an added advantage.
• Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.

Qualifications:

• Full grade twelve (G12) school certificate.
• Minimum of diploma in Electrical Engineering or Industrial Automation.
• A degree in the relevant field of study will be an added advantage.
• Ability to obtain EIZ certification.