Job Details

Job Description

About Us:
NetOne Zambia is a leading Information & Communications Technology Services Group and is looking to grow its Sales team through the introduction of additional Key Account Managers in the Sales & Customer Care division who shall take responsibility of business development through direct sales engagements. NetOne represents multiple OEM vendors such as Dell, HP, Cisco, Microsoft, Sage ERP, VMWare, Symantec, Avaya, Veeam, Net App, Oracle EATON & APC to name a few and the Key Account Managers shall be responsible for generating businesses leads and converting to sales for these products and related services within the government and private sector business entities in Zambia.

Role Overview:
We are looking for an experienced Technical Manager –(Sage 300ERP) Software Solutions with hands on experience in Sage 300ERP to join our dynamic team. The ideal candidate will lead the implementation, customization and support ERP projects while managing technical teams and ensuring alignment with business objectives.

Key Responsibilities:

• Support and implement multi-industry Sage 300 ERP suite of products under the Software Solutions Division.
• Provide support to existing customers that may require training assistance or functional assistance in the day-to-day operations of their Sage ERP system;
• Implementation of the various core financial modules including General Ledger, Accounts Receivable, Accounts Payable, Inventory Control, Point of Sale and Reporting in line with signed-off project plan;
• Support and implement NetOne’s NPOS solution for external customers including providing necessary post-implementation support or training;
• Document project requirements including preparation of Functional Specification documents, update project status and keep project managers appropriately informed on project requirements, status and progress.
• Implementation of ERP modules at client sites and update clients on specific changes or upgrades;
• Support both internal and external training requirements on end-user functionality, operational processes and system reporting;
• Support Commercial teams in the sales process by aiding in preparing and performing client demonstrations and presentations; and
• Ensure adherence to SLA’s with customers by providing prompt and professional support;
• Adhere to internal reporting frameworks for prompt and accurate reporting of project status, support call-status and weekly progress reports.

Qualifications:

• Bachelor’s Degree in Computer Science/Commerce/Finance or any related field(s)
• Minimum of 5 years of experience in implementation of Sage300 ERP, Point of Sale System
• Implementation of add-on modules such as Sage300 People, RMS, Auto-Simply or any other 3rd party modules of Sage300 will be an added advantage;
• Must have good knowledge of accounting principles, ERP systems functionality, Microsoft SQL and basic networking principles;
• Certification in Sage300ERP will be a significant advantage;
• Must have the ability to multi-task and manage multiply customer projects simultaneously;
• Must poses a high level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast-paced environment;
• Strong communication skills both verbal and written;
• Ability to collaborate with team members and customer representatives; and
• Must poses a Drivers’ license with over 2 year of driving experience.

Skills & Competencies:

• Experience in integrating Sage 300 ERP with systems.
• Strong account management and client relationship skills.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, ambitious, and results driven.
• Focused, accountable, responsible, and dedicated to delivering results.
• Proficient in MS Office (Word, Excel, PowerPoint).

How to Apply
If you believe you are the right fit for this exciting opportunity, we want to hear from you!

Visit our careers website or using application URL:
[email protected]
Only shortlisted candidates will be contacted. We look forward to your application!