Technical Specialist Physical Channels at Standard Bank Group

Responsible for the installation, configuration, maintenance, and repair of Physical Channels with a focus on Automated Teller Machines (ATMs) and Cash Deposit Machines (CDMs). The position requires the support of hardware and software activities on the Bank’s physical channels including ATMs, CDMs, Cash in Transit (CIT) devices, and Point of sale (POS) devices to ensure availability, reliability and security of the physical channels in a manner that meets customers’ requirements with speed and agility.

Type of Qualification: Degree
Field of Study: Information Technology or related field

Experience Required

Experience Details

1-3 years

Technical/Systems Support/Programming experience (Required)

Banking/financial experience (1 +years )

In depth knowledge of the Database systems SQL, Core Banking System, Programming, etc ( 1-2 years)

1-2 years

Good knowledge of ATM software and hardware systems.( preferred)

Good knowledge of Oracle and UNIX will be an added advantage (preferred)

1-2 years

Experience with Switches (Postillion/Sparrow/) (Preferred)

1-2 years

Experience with ISO8583 messaging standards (Preferred)

Behavioural Competencies:

Adopting Practical Approaches
Articulating Information
Checking Things
Developing Expertise
Documenting Facts
Establishing Rapport
Interpreting Data
Managing Tasks
Meeting Timescales
Producing Output
Taking Action
Upholding Standards
Decision making

Technical Competencies:

Application Knowledge for Support
Application Support
Data Analysis and Inference
Documenting
Risk Management
Service Level Management
Stakeholder Management (IT)
Trouble Shooting
Hardware knowledge for support
Infrastructure and platforms support
Intelligent testing

Job Details

Technical Specialist Physical Channels

Standard Bank Group

Job Description