Job Details

Telemarketing

Job Summary: Generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to use the services.

Responsibilities & Duties:

• Cold call people using a given phone directory to sell services.

• Answer incoming calls from prospective customers

• Use scripts to provide information about services’s features, prices etc.

• Persuade the customer to use products and services.

• Record the customer’s personal information accurately in a computer system

• Deal with complaints or doubts to safeguard the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and record useful information

Skills/Attributes required:

• Proven experience as telemarketer or similar sales/customer service role

• Proven track record of successfully meeting sales quotas preferably over the phone

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Excellent communication and presentation skills

• Proficient in English and any local language

• Skilled in negotiation and dealing with complaints

• Persistent and results-oriented

Qualifications/Experience required:

• Grade 12 Certicficate. A Diploma in Sales and Marketing or any business course is an added adnatage.

• 1-2-year(s) experience in telemarketing field or customer care

• Must be aged between 20 – 35 years.

Send your application to [email protected] before midnight 10th June 2024