Job Details

Job Description

Job Specification:

Position Title: Trainee Credit Control (2)

Location: Lusaka, Zambia

Reports to: Credit Controller

Company Overview

Klapton Reinsurance Limited is a leading reinsurance company committed to providing innovative risk solutions and exceptional service to our clients. We are currently seeking a motivated and eager Trainee Credit Controller to join our finance team. This role provides valuable hands-on experience in supporting credit control activities, including assisting with premium collections, payment allocations, and basic account reconciliations, helping to ensure smooth financial operations and effective cash flow management.

Position Overview

The Trainee Credit Controller provides support to the credit control team by helping with premium collections, basic payment allocations, and account reconciliations. Under supervision, the role assists in preparing reports, following up on outstanding payments, and maintaining records. The position offers hands-on training in credit control processes while developing skills in communication, reporting, debt management, and relationship management.

Key Responsibilities

1.   Premium Management

–      Proactively collect and follow up on premiums falling due from assigned Business Partners.

–      Allocate all received premiums accurately to the correct accounts and policies.

–      Obtain premium remittance schedules from Business Partners within agreed timelines.

–      Issue monthly customer statements to Business Partners.

–      Reconcile customer statements on a monthly basis, resolving disputed items promptly and effectively.

2.   Reporting & Analysis

–      Compile and maintain a monthly suspense account report, ensuring timely clearance of unallocated items for assigned brokers.

3.   Collaboration & Relationship Management

–      Work closely with the underwriting team to resolve credit control queries and align on premium-related matters.

–      Build and maintain strong, professional relationships with Business Partners to enhance collection efficiency and goodwill.

4.   Debt Management

–      Identify Business Partners with recurring late payment issues and take appropriate action.

–      Flag overaged debt in a timely manner for escalation.

–      Initiate and effect policy cancellations in line with company credit control policy for overdue debts.

Qualifications

Education: Bachelor’s degree in finance, accounting, mathematics, or a related field

Skills

–  Strong analytical and problem-solving abilities.

–  Excellent negotiation and communication skills.

–  Ability to build and maintain strong professional relationships.

–  Microsoft Office Skills.

–  Reporting skills

–  Managing processes

Why Join Us?

·       Impact: Play a crucial role in shaping our facultative reinsurance strategy and portfolio.

·       Growth: Opportunities for professional development and career advancement within a dynamic and growing company.

·       Innovation: Be part of a forward-thinking organization that values innovation and excellence.