Job Details

Job Description

About Us:
ManPower Solutions is a premier human resource recruitment agency dedicated to connecting talented professionals with organizations in the travel and hospitality sector. We are currently seeking a knowledgeable and enthusiastic Travel Agent to join a well-established travel agency that specializes in creating unforgettable travel experiences for clients.

Job Overview:
As a Travel Agent, you will play a pivotal role in assisting clients with planning, booking, and managing their travel arrangements. You will utilize your extensive knowledge of travel destinations, regulations, and customer service to deliver personalized and memorable experiences for each client.

Key Responsibilities:

• Consult with clients to understand their travel preferences, budget, and requirements.
• Research and recommend travel destinations, itineraries, accommodations, and activities.
• Book flights, hotels, rental cars, and other travel-related services on behalf of clients.
• Provide detailed information about travel regulations, visa requirements, and health guidelines.
• Create personalized itineraries that meet clients’ needs and expectations.
• Maintain relationships with suppliers and negotiate contracts for competitive rates.
• Handle changes, cancellations, and customer inquiries promptly and professionally.
• Stay updated on industry trends, travel products, and promotional offers to enhance service offerings.
• Participate in training sessions and networking events to enhance your knowledge and skills.

Qualifications:

• Bachelor’s degree in Hospitality, Travel, or a related field preferred.
• Proven experience as a Travel Agent or in a customer service role.
• Strong knowledge of travel destinations, booking systems, and regulations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and manage multiple clients effectively.
• Passion for travel and providing exceptional customer service.
• Proficiency in computer applications and travel booking software.

What We Offer:

• Competitive salary with commission on bookings.
• Opportunities for professional development and ongoing training.
• A supportive and dynamic work environment focused on teamwork and excellence.
• Access to resources and tools for effective travel management.