Job Details

Job Description

Job Opportunity: Travel Consultant

Location: Lusaka, Zambia

Crystalik is expanding, and we are seeking a qualified and experienced Travel Consultant to join our Travel & Tours team. The ideal candidate will have hands-on expertise in crafting and managing tour packages, ticketing, and accommodation bookings, while providing exceptional service to our clients.

Key Responsibilities
Design, prepare, and manage customized tour packages for individuals and groups.
Handle ticketing services, including issuing tickets, processing changes, and managing refunds across multiple airlines.
Manage accommodation bookings, transfers, and travel-related arrangements for clients.
Advise clients on travel options, visa requirements, and itinerary planning.
Provide excellent customer service and maintain long-term client relationships.
Keep up to date with travel trends, industry systems, and destination knowledge.

Requirements
Minimum 3 years’ experience in a Travel & Tours environment.
Strong background in ticketing (GDS systems preferred), tour package design, and hotel bookings.
Good knowledge of visa application processes and regional/international destinations.
Proficiency in Microsoft Office and travel booking platforms.
Excellent communication, sales, and customer service skills.
Ability to work independently with minimal supervision.

What We Offer
Competitive salary and performance incentives.
A dynamic work environment in a growing travel business.
Opportunities for professional development and international exposure.

To apply, send your CV and Cover Letter to [email protected] by 5th Sept 2025 indicating the role you are applying for in the subject.

Only shortlisted candidates will be contacted.