Job Details

Job Description

Job Title: Waiter/Waitress

Location: Lusaka, Lusaka Province

Employment Type: Full-Time / Part-Time (Flexible Shifts Available)

About Us:

Restaurant and Bar is a vibrant and contemporary hospitality destination offering a unique fusion of culinary excellence and an energetic bar atmosphere.  With a focus on outstanding service, innovative cuisine, and a dynamic dining experience, we have established ourselves as a local favourite for both casual diners and special occasions. We pride ourselves on our welcoming environment, passionate team, and commitment to quality in everything we do

The Role:

We are looking for enthusiastic, customer-focused Waiters/Waitresses to join our front-of-house team. As the face of Seventeen, you will play a key role in creating memorable dining and bar experiences for our guests. Whether you’re serving meals, pouring drinks, or simply offering a warm welcome, your energy and attention to detail will make all the difference.

Key Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Present menus, explain specials and take food and drink orders accurately.
• Serve meals and beverages efficiently and to the highest standard.
• Handle payments, operate POS systems, and manage customer tabs Maintain cleanliness and organization of tables, service areas, and workstations.
• Respond to customer inquiries, complaints, or feedback promptly and positively.
• Collaborate with kitchen and bar teams to ensure seamless service flow.
• Adhere to food hygiene, health & safety, and responsible alcohol service.

Experience & Education:

• Previous experience in a customer-facing role in hospitality (restaurant, bar, café, or similar) is preferred.
• Experience using point-of-sale (POS) systems and handling cash/card transactions is an advantage.
• Candidates with no prior experience but a strong work ethic and willingness to learn will also be considered.
• Minimum secondary school education (GCE) and a diploma in hospitality or from Fairview
• Additional training or certification in food safety, responsible alcohol service, or customer service is a plus.
• On-the-job training will be provided.

About You:

• Excellent communication and interpersonal skills.
• A friendly and positive attitude with a genuine passion for hospitality.
• Ability to stay calm and professional in a fast-paced environment.
• Team player with strong attention to detail.
• Well-groomed, punctual, and reliable.
• Flexible availability, including evenings, weekends, and holidays.

How to Apply:

Please send your CV and a brief covering letter to [email protected] by the 8th of June, 2025.

We welcome applications from all backgrounds and are committed to creating an inclusive workplace.