Warehouse Manager at Omnia Holdings

As one of the leading fertilizer companies, Omnia Fertilizer relies on the efficiency of its distribution warehouses. We consider every distribution warehouse to be a well-oiled machine that operates with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. Currently, we’re seeking a warehouse manager to oversee operations at our warehouse sites in Lusaka. This skilled multitasker will manage the receiving, handling, storing, picking, and packing activities of the warehouse, ensuring that quality standards are met or exceeded. The warehouse manager must achieve inventory accuracy, coordinate order fulfilment, and track shipping times for thousands of tons of product orders every year. The ideal candidate must be exceptionally detail-oriented and able to manage multiple facets of warehouse operations simultaneously.

Qualifications

Required skills and qualifications:

High school diploma or equivalent
Three or more years of experience in a warehouse role managing hourly employees
Proficiency with warehouse procedures and policies
Excellent problem-solving skills and leadership qualities
Ability to work collaboratively with all levels of company staff
Ability to deliver effective feedback, both written and verbal.

Experience

Preferred skills and qualifications:

Diploma or equivalent in purchasing and supply
Associate’s degree (or equivalent) in logistics or supply chain management
Proficiency with supply chain management for warehouses
License to operate a forklift
Ability to communicate in more than one language
Accreditation with ZICLT
Five or more years of experience in a warehouse management/supervisory role

Duties

Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse staff andestablishing, monitoring, and managing operational goals.
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods.
Train and manage the warehouse team to solve day-to-day operational issues and each short- and long-term performance goals.
Oversee daily operations while controlling and managing inventory and logistics.
Review and prepare workflows, staffing requirements, space allocations, equipment requirements, and action plans that meet company standards for productivity, quality, and customer service
Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal and safety policies and regulations.

Job Competencies

Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
Schedule and oversee warehouse team and manage the flow and quality of work to maximize efficiency and minimize overtime.
Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary of all scales and weighbridges.
Meet regularly with warehouse supervisors/storemen to analyse productivity and develop actionable plans for loss prevention.
Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers to ensure efficient delivery of packages.

Job Details

Warehouse Manager

Omnia Holdings

Job Description

As one of the leading fertilizer companies, Omnia Fertilizer relies on the efficiency of its distribution warehouses. We consider every distribution warehouse to be a well-oiled machine that operates with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. Currently, we’re seeking a warehouse manager to oversee operations at our warehouse sites in Lusaka. This skilled multitasker will manage the receiving, handling, storing, picking, and packing activities of the warehouse, ensuring that quality standards are met or exceeded. The warehouse manager must achieve inventory accuracy, coordinate order fulfilment, and track shipping times for thousands of tons of product orders every year. The ideal candidate must be exceptionally detail-oriented and able to manage multiple facets of warehouse operations simultaneously.
Qualifications	Required skills and qualifications: High school diploma or equivalent Three or more years of experience in a warehouse role managing hourly employees Proficiency with warehouse procedures and policies Excellent problem-solving skills and leadership qualities Ability to work collaboratively with all levels of company staff Ability to deliver effective feedback, both written and verbal.
Experience	Preferred skills and qualifications: Diploma or equivalent in purchasing and supply Associate’s degree (or equivalent) in logistics or supply chain management Proficiency with supply chain management for warehouses License to operate a forklift Ability to communicate in more than one language Accreditation with ZICLT Five or more years of experience in a warehouse management/supervisory role
Duties	Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse staff andestablishing, monitoring, and managing operational goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods. Train and manage the warehouse team to solve day-to-day operational issues and each short- and long-term performance goals. Oversee daily operations while controlling and managing inventory and logistics. Review and prepare workflows, staffing requirements, space allocations, equipment requirements, and action plans that meet company standards for productivity, quality, and customer service Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal and safety policies and regulations.
Job Competencies	Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary of all scales and weighbridges. Meet regularly with warehouse supervisors/storemen to analyse productivity and develop actionable plans for loss prevention. Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers to ensure efficient delivery of packages.