Innovating the future of tech solutions in Zambia.
Job Description
Job Summary:
The Warehouse Operations Manager is responsible for overseeing all warehouse activities, including receiving, inspecting, storing, and dispatching materials and finished products. The role ensures inventory accuracy, optimal warehouse layout, and smooth coordination with production and quality teams to support efficient operations and high material standards.
Key Responsibilities:
Receive, count, inspect, and record all incoming and outgoing raw materials, auxiliary materials, semi-finished products, spare parts, and finished goods, ensuring
consistency between physical stock and system records
.
Verify
quantities, specifications, and documentation
against purchase orders, production orders, and delivery notes to prevent discrepancies.
Collaborate with the
Quality Inspection Department
to ensure materials meet required quality standards before acceptance.
Design and maintain an
efficient warehouse layout
, assigning storage locations based on category, batch, and turnover rate (e.g., fast-moving items near entrances/exits, slow-moving items at the back).
Establish and manage
location codes and labeling systems
for easy traceability and stock organization.
Ensure the warehouse environment is
clean, safe, and compliant
with standards — including fire prevention, moisture control, pest control, and theft prevention.
Implement
security and monitoring protocols
, particularly for high-value or theft-prone materials (e.g., hardware components).
Maintain accurate and up-to-date
inventory ledgers
, ensuring perfect alignment among records, cards, and physical stock.
Conduct
dynamic stocktaking, cycle counts, and periodic full inventory checks
to maintain near-100% accuracy.
Analyze
inventory turnover rates
and identify slow-moving items, working with the
PMC (Production Material Control) Department
to drive inventory optimization and reduce holding costs.
Lead and develop a
large warehouse team (100+ employees)
to ensure high efficiency, accountability, and adherence to company standards.
Qualifications & Experience:
Bachelor’s degree or above
in Logistics, Supply Chain Management, Industrial Engineering, or a related field.
Minimum of 5 years
of relevant experience in warehouse or inventory management.
Demonstrated ability to
independently manage and optimize warehouse operations
.
Proven experience
leading large teams (100+ members)
with a focus on performance management and process improvement.
Strong
organizational, coordination, and communication skills
.
High attention to detail, analytical mindset, and commitment to continuous improvement.